DELIVERY INFO

COLLECT IN STORE

EEL & BEAR IS CURRENTLY open Mon-sat from 12-6pm, offering socially distanced, contactless shopping. WE ARE still OFFERING A CLICK AND COLLECT OPTION FOR ONLINE ORDERS, and we would like to encourage customers to use this service - it reduces contact and wait times for all involved. Please allow 1 hour between placing your order and collecting. alternatively, PLEASE STATE IN THE NOTES ON YOUR ORDER WHAT DAY and time YOU INTEND TO COLLECT.

LOCAL DELIVERY

we are currently offering local delivery on all orders for a flat rate of £3 per delivery. we have partnered with hastings cargo co. to provide a regular weekly delivery service by cargo bike, meaning you can enjoy your beer at home safe in the knowledge that your delivery was entirely emission free! deliveries take place from 9am - 5pm every friday, and orders must be placed before 5pm on thursday to make the friday delivery. please refer to the map below for the delivery area - unfortunately we are unable to offer this service to customers living outside this area. we are also no longer able to offer collection of empty growlers - customers buying draught beer for delivery will need to pay a new deposit for each draught order. growlers can then be returned and deposits refunded in store.

NATIONWIDE DELIVERY

WE'RE NOW OFFERING NATIONWIDE COURIER DELIVERY to the whole of mainland britain (excluding the highlands of scotland), FOR A FLAT RATE OF £7.99 PER ORDER, OR FREE IF YOU SPEND OVER £100!  We also ship to the isle of wight, for £14.99 per order, or free if you spend £150!  Our standard delivery options are SADLY NOT AVAILABLE TO CUSTOMERS IN THE HIGHLANDS OF SCOTLAND or any of the uk islands besides the isle of wight. IF YOU ARE IN one of these regions and would like to order from us, PLEASE DO CONTACT US AND WE'LL WORK OUT A delivery QUOTE FOR YOU.

FOR SMALLER ORDERS (EQUAL TO OR FEWER THAN 3 CANS) WE PROVIDE A £3.50 ROYAL MAIL 2ND CLASS POSTAL OPTION.

WE AIM TO DISPATCH ALL ORDERS WITHIN 2 working DAYS OF RECEIVING PAYMENT, using apc's overnight service. DUE TO THE CURRENT COVID 19 SITUATION, COURIERS ARE EXPERIENCING UNPRECEDENTED DEMAND FOR SERVICES, SO WE ARE UNABLE TO GUARANTEE DELIVERY TIMES AT THE MOMENT. REST ASSURED THAT EVERYONE INVOLVED IS TRYING THEIR BEST TO GET YOUR BEERS TO YOU AS QUICKLY AS POSSIBLE!

please note that draught beer is available for collection in-store and local delivery only. we cannot deliver draught beer nationwide.

GIFT CARDS

GIFT CARD-ONLY ORDERS WILL BE SENT FREE BY ROYAL MAIL 1ST CLASS POST. 

EEL & BEAR

HELP

CONTACT

WANNA BE ON OUR EMAIL LIST?

01424 602055

HELLO@EELANDBEAR.COM

 

EEL & BEAR

28 WALDEGRAVE STREET,

HASTINGS,

TN34 1SJ

© 2020 EEL & BEAR LTD.